Sunday, March 25, 2012

My iBuyPower Gaming Rig Experience - Part 3

Wow. Just a short update here. But wow. iBuyPower took a long time (16 days; 12 business days) to gather the parts for my new gaming rig. From what I've read elsewhere, this often happens when they have a part (or parts) on backorder. Unfortunately, they won't tell you that this is going on, unless you call them to inquire. The funny thing is, I was going to call them on Friday the 23rd, but I had misplaced my phone, preventing that and a few other calls I wanted to make that day. They must've felt the vibe from Tucson, because that very day, I finally received the email I'd been waiting for:

Parts Gathering (Completed)
The parts and custom materials needed for your system build have been successfully gathered. Your order will now be forwarded to the assembly department’s queue to be assembled. Please note that those orders with a rush option selected will receive expedited processing, but it is not uncommon for regular orders to take some days before our expert technicians begin to hand-build your system. Depending on the complexity of your build, your system may spend one or more days in assembly before moving to the Quality Control (QC) department’s queue. Your status will be updated online and you will receive an email update when assembly is completed.

The Next Step: System Assembly.
The next email you will receive will be notification that your system has been assembled.

Again, to be a completist about the whole thing, here's the info from their website:

Status DateStatusNotes/Tracking#
3/23/2012 2:50:29 PMProcessingThe materials needed for the order have been gathered.
3/7/2012 4:50:45 PMProcessingMaterials are now being gathered to complete the order.
3/1/2012 4:00:49 PMProcessingPayment has been successfully received/approved.
2/29/2012 4:46:00 PMProcessingThe order has been received and will be reviewed/processed by a sales rep.
2/29/2012 2:39:02 PMSubmittedOrder Submitted by Customer

That's a rather long wait. Here's hoping that when I get the computer and all is said and done, I can just say, "You can't rush perfection," or, "Good things come to those who wait," or something along those lines.

By the way, we fixed the truck, and we have the workstation now. We just have to put it together. (The truck has since gotten a flat and we can't fix it until payday, which is Friday, but that's another story.)

Another post to come once the next email arrives...


Post a Comment